Exactly the same problem as Caroline Manning but we bought the Sofa bed in January and still waiting. They don't answer my emails and their telephone number still not working and this is my second week calling them. After so many lies saying that they would deliver it to me in a week we have made the cancellation on June 1st and they have not refunded me the money yet. Now they do not answer the phone or answer mail. I have decided to sue them not only because the way they do not serve their customers is unacceptable but because at the time of purchase it was pointed out that the sofa bed was essential since we needed it urgently and we trusted the delivery date. PLEASE DO NOT BUY THEM THEY ARE SCAMMERS