Same experience as other recent customers but after a lot of pushing and complaining was offered compensation for delay by good customer service and sofabed was eventually delivered. First time of opening found it was broken. Mechanism looks poor quality. Have complained and waiting for response but in meantime bed is unusable. Not a happy customer but waiting to see if they are prepared to remedy problem. If not it’s going back.
3 years ago
Willow & Hall has a
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