This company is a joke. I've had the same issues as the other negative reviews on here. I ordered a sofa bed and it took just over 6 months to be delivered. It was damaged and the delivery team said there was no point even taking it off the van. Then no contact from W&H, more delays and then eventually I got my money back after threatening legal action. There are some staff reviews on Glassdoor saying that the company leaves fake feedback on here, which are easy to spot. Who leaves a review about their 5-year-old sofa? If you place an order then say goodbye to your money and hello to many months of stress.