Ordered four different types of seeds from different vendors through their website out of the 20 seeds that I received seven of them did not germinate in when I took the seeds out of the container they looked like the most driest shriveled up tiniest seed you ever seen. I contacted them and they sent me a free pack of three seeds two of those did not pop so out of the remaining seeds that I had four or five of them were hermaphrodites I have been growing for six years now and have never had an issue with plants herming on me . I have to say I was very happy and eager when I saw all of the varieties of breeders and strains they have but was disappointed with the overall quality of the seeds. I will say though that my product did arrive quickly and as far as customer service they did acknowledge me and respond to me but they said that they do not guarantee germination therefore if you get a bad seed too bad