Whilst I absolutley LOVE these bags - and there is much to love, they are thick (my nails don't go through them) they are on a roll, are big enough and easy to tie up - it annoys me that there is noone to contact at the company. I have tried every way possible, replying to posts on social media, DM on social media, contact us thorugh the website EVERYTHING! Noone answers, noone responds. I love super close and wanted to save the pointles postage by collecting - but there is noone to speak to! Also - there was no outcome to who won the competition at Crufts...