Very Friendly and personal service! Fast shipping and quality products. I purchased the Brinsea ecoglow chick heating pad and a couple of other things for my chicks and it’s fantastic. Chicks are very happy and thriving. So much better than a light. After researching I found Aussie chook supplies had the best value on price & shipping. After stating I couldn’t leave a review as I didn’t have a google account, Christine the lady I spoke to was kind enough to send an easy to follow email link and a lovely text message. I Will definitely be ordering again for further poultry needs. Thankyou!