Ordered a camps 11 book with free delivery. at checkout it asked for postage. Contacted Award and the reply was postage payable. Contacted them again, told them that I can see an ad with their name saying free delivery. Asked me for a screen shot which I supplied. Told then that this was a google ad and it was in error and THEY shouldn't have posted it. Strange that awards name was on the ad. Went to considerable trouble to find the ad and do what they asked. No contact from them since then. Disappointed that I helped them solve THEIR problem. Thought maybe a thank you would have been nice. I would find it hard to do business with this company because of the very poor attitude. I stand to be corrected but isn't it the law that if a company advertises a product, even though it's an incorrect price they have to supply one product at the advertised price. I could be wrong...not sure. But this happened to me at a hardware outlet, without me even asking them for it. They, as opposed to this outlet, were very obliging.