Good Morning i recently purchased two lids (hatches) for my caravan on speaking to the young man i told him that they were Ventline and he said that they had heaps which i was very happy with i also told him that i had the code so that i would get the right ones where he said that he didnt need it and passed me onto the lady who would do the paperwork for the lids, where i told her that i had the code for the lids which she replied i dont need it,my existing lids are 14" the lids that arrived yesterday were 13"so now i have two new lids that dont fit, can you help fix this problem and im happy to send them back.Cheers Chris