After 3 hours of being transferred by people how didnt know what they were doing when trying to get a specialist appointment for my son who had a broken collarbone, I was then told to register for the GP service as I needed a GP referral for a specialist (apparently the NHS A & E referral letter was not enough) so I then registered with the service and soonest appointment was in 3 days!! What a joke, the NHS is quicker than AXA. PLEASE dont waste your money. I have used 3 other health care providers in the past and this is the worst service I have ever received and you are better off staying with NHS for free then wasting your money with this company.