They appear to not have any customer service agents at all - I've not been on hold for more than an hour. For the cash back packages (therapies like osteopaths etc) you have to get a referral and permission to attend prior - there is no way to do this easily online and no one is answering the phone! My previous employer had a Health Plan perk package which was so easy to use - this appears to be designed to discourage usage... le sigh.
2 years ago
AXA PPP Healthcare has a
1.1
average rating
from
65
reviews
