We normally buy all our timber from beatsons in alloa and have never had a problem but our last two orders the wood was so badly worped we were unable to use it 16th Jan web97914 plywood 22nd November 606103 part numbers tim1270p /tim1920p. 5.10mt and 16.20mt we did phone the branch and complain and were told someone would phone us back but as yet we have not had any contact from them We buy a lot of sleepers .posts .decking .post create.rails from them and have never had an issue until now .our customers also buy wood directly from them when we tell them what the need for us to do work they require .prior to now we have always recommended beatsons to our customers (.but if this is how they deal with complaints we will take out business elsewhere and recommend our customers do the same )