I needed an extending table at pretty short notice and research showed that Briggs and Jones had what I wanted in stock. I used their online chat to ask if there was a possibility we could cut the standard 7days + delivery and achieve it in 4. The agent spoke to the courier, who confirmed they could deliver in my area by Saturday. I purchased and the product arrived on time. The table is fantastic. You only need to attach the legs as the extending table mechanism is one piece. It takes a little working out to adjust the extension for it to lie flat once extended, and it is VERY heavy, but it is worth it. Overall really really pleased with the table, the customer service, the courier, the communication. 5*