Ordered my ladder in the afternoon and it was delivered the next day at 8.30am!! Very well packaged, it took me 20 minutes to carefully remove the heavy plastic bag, I wanted to keep it to repackage the ladder over the winter. So far I have used the ladder once to cut the rear hedge to our garden, having sorted out the best setting for the tripod leg and some wood to stop the leg sinking in the soft earth border I was amazed just how stable the ladder was and how much easier it became to cut the hedge, the flat top of the hedge is 8 feet high (and I like it neatly square cut). I was able to quickly move the ladder along the 18 metre hedge, negotiating around all obstacles in the borders and get the job done in a much more relaxed way than using a standard step ladder. If you cut hedges or trees then you need one of these.