Unsure what I needed so I telephoned direct and spoke to the salesman ( sorry forgot his name), and he was very polite and helpful. We ordered the 10inch memory foam mattress because we both have back trouble. We asked for delayed delivery and had it delivered direct to camp site on the day we arrived. Nothing was to much trouble for him. After three nights sleeping on it we are over the moon, what a fantastic mattress and perfect fit. From start to finish the service was excellent, and the mattress is out of this world. So please we found a genuine business and workforce.