Delivery is always pretty quick and the little hand-written notes saying "thanks" with the name of the packer is a great little touch. The coffee is great, still going through the packs to find the one I might stick too - but the May discovery was really interesting and the Brazil Signature is nice, think I prefer the Classic espresso. This is also a roaster that is close to me (geographically) so helps with the whole battle on emissions etc - Shop local :)