The site is well designed, but at least for the I-130 form, it seems largely unnecessary. The government webpage is just as easy to fill out and lets your submit online. And includes a list of all needed documents. We are out both out of the country living in Korea. so submitting online is an easier and recommended option for us which we can?t do with the citizen path service. Not your fault, but we will most likely end up filing online with the government website. Had I know that all the citizen path service does is fill out the same form I already had a copy of, I would not have used it. Perhaps the live support will be helpful down the line should we need it. So this is mostly my fault for not fully knowing what the services did, but in hindsight I probably would not have used it, at least for the I-130 process. -edit- Thanks for the response CP. For now I?m gonna change the review to full stars. I can see how some of the info people enter would be confusing.(can definitely be overwhelming) And I was not aware that I could still submit online using the copied info and use the live support later and still have the guarantee. So yeah, 5 stars. Thanks guys.