Excellent experience from start to finish! The website is easy to use and makes tweaking your pre-configured PC choice very simple. Gave advice before I placed an order regarding my configuration choices. Email notifications at every step of the Process once your Order has been made and photographs of the build were provided. You can tell from the pictures that they know what they are doing and have pride in their work. I was even fortunate to receive a couple of free upgrades which came as a great surprise. My order was even delivered in person thanks to Matt living nearby. I have already recommended to friends!