The team at ddipp are great, I had a query about the sizing as I am between, and despite it being Saturday night, someone responded promptly to my chat to advise. I wanted it for a specific date and the shipping was prompt and as promised. I confess I haven't actually used the robe yet as it was still 27° in Switzerland, but I love the look, the colour and the ability to really wrap up, so am confident it will be brilliant when I do get to use it "in anger"! Definitely recommend