I paid ding to recharge my sisters mobile back home in Ethiopia. I paid an amount of 584 Ethiopian Birr. Ding paid her only 221 Birr. I contacted ding’s customer service twice. Submitted all the documents they asked to submitted. They told me they will solve the matter very soon, and took my contact number and email. That was happened on 26/10/2023. Since then I have been waiting for their reply. But nothing there. Even though I told friends to use Ding, but now I have been regreating and telling them to keep far from Ding.
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