I tried to stop off someone in Cuba.They took my money and never gave them the topoff.When I talked to customer service,they said unless I had a screenshot of the topoff for proof,they cant do anything about it.To make matters worse,my friend overseas have them a considerable amount of money for a top off and she never received it.She as well didnt have the screenshot and did not get the topoff although they took money again.I was ripped off the one time I used it,my friend was ripped of and so have several other people she talked to there.This is a criminal organization that should be shut down.Im trying everything in my power to report them to the proper authorities.AVOID THIS COMPANY!!I hope they will be shutdown soon.