Hello, I bougth two Ortwo Lite pepper mills in 2022 (1 for me, 1 as a gift because I liked mine so much). Within a year one of the jars had cracked. In the following year the second jar cracked. I reached out to you via the website and was basically told it was my fault, because I screwed them on too tight. I FINALLY got around to buying replacement jars. I was going to get the glass ones to avoid this in the future but did wonder if they would be too heavy (kind of defeating the one handed functionallity). In any case, it looks like those aren't available anymore. Anyways, we'll see if these new jars last longer than a year. If not, it sounds like maybe this great design is not so great. BTW, it's pretty hard to screw these on "too tight" since it only turns less than 1/4 turn before being fully engaged. Try it. Bummed that this cool product obviously has some defects. However, I'm even more disappointed in the customer service/ reponse when I reached out regarding this issue.