Can't fault the service or products I've recieved from EAC Animal Care. The breeder I got my bengal from sent him with a trial pack of the inside- out pre & probiotic. It came highly recommended as the breeder already used it with all the cats while they were in her care. I've continued to use it in combination with feeding him raw meow. He has a lovely healthy coat, a solid frame, no skin/ear issues and has regular small hard non smelling stools. Which, for anyone familiar with how sensitive a Bengal digestive system is, will know that's not something easily achieved.