Simply the worst customer service I've had in a long long time. Tried to go online and arrange for an exchange of any item from one size to another. NO MECHANISM FOR EXCHANGES, ONLY RETURNS WITH $7 LABEL FEE. When I tried the "chat" it was just kicked back to the return screen. WAITED on the phone for the longest time with the excuse for long wait times because of COVID which has been over for nearly two years. Just baloney! I will never use Eddie Bauer's website again.
1 year ago
Eddie Bauer has a
1.5
average rating
from
84
reviews
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