Their product has deteriorated over the years and their customer service is non existent. They tell you one thing on the phone and a follow up email contradicts everything they said and end result is really they will do nothing for you! I bought a couple of winter parkas in years past, but my experience with a lighter weight down filled jacket is that it was very poor quality and didn't last 2 years. This experience has left a very bad taste in my mouth and I don't expect I will shop there again.
6 months ago
Eddie Bauer has a
1.5
average rating
from
84
reviews
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