Terrible customer service. No updates on my order and customer service response is that they "moved warehouses which created challenges." Umm...why did you think Christmas would be a good time to do that? Why did you not update me? And why, if it hasn't shipped and you don't know when it will, can't I cancel the order?
Good bye Eddie Bauer. You don't have anything that REI and LL Bean can't provide.
6 months ago
Eddie Bauer has a
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