They NOT sent the articles and Not refund the money They not refund the money. My order of 2 Airpods is from late November and I'm still waiting for it... They said they have refund the money but is not true, I have Not received my money back. Meanwhile, time has passed, and the 10 business days to issue the refund, and still nothing, and not even refund proof. I've tried to contact by email, multiple times, and they are not answering. Last answer was yesterday. Then the answering stopped. I even wrote other email in case the older one was too big and anything happened to it. Supposedly, my order was going to be shipped on 21st December, expected to arrive on 3rd January, but with delays happening. Until now is still on it way, traveling all Europe... I'm rating average to give some trust, still, and because the staff is really nice. I just hope my product will arrive some time soon and I can change the rating with good news. I am going to sue them, and never stop to try to get my money back. Do not buy from them. My order is 1454 They Not answer emails or give any solution