ordered 200 x white photo paper (self adhesive) 13/01/2022, order arrived 15/01/22 and in two packages (obviously a cheap option, two card envelopes cheaper than one small parcel) sheets packed in shrink wrap,within the card envelope and within a plastic mailer bag. EVERY corner of the card envelope damaged, and in turn all four corners of the paper damaged. I sent an email as soon as I discovered this mess, and followed up with a phone call on the Monday morning. After talking to someone, I was told that I would be sent a replacement order, and in a more suitable package.. HALF of the replacement order arrived 21/01/22 in the same packaging, and again damaged !!!!!!! talk about insult to injury!!! After no reply to my email on the 21st, I called the sales dept on the 24th, and was told that a refund had been raised and would take 3-5 working days... I phoned on the 4th of February, only to be told that that information was incorrect, and that they need to raise a returns label, and only when they get the sheets back, I get a refund. As of close of business today, no label.. I have never had so much hassle from one company in all my days.. I will never purchase from Evergreen again, and I will make a point of commenting negatively on the many Facebook groups that I am a memeber of.. I doubt this review will get posted, and I am very tempted to buy a small order from Amazon, so that I can copy and paste this.. I purchased from PPD and what a difference.. paper arrived in an Amazon book style cardboard wrap, they will get ALL my future business.. this company lacks decent customer service, and have been a total insult to me.