They create really good gummies, which are inconsistent in shape and availability. Customer support is not at all quick, I am on day 4 of trying to ask a simple question after wasting 70 dollars on something that doesn't work for me. No response. Bottom line, good product, bad customer service. Would be 4-5 stars if there was customer service. They also send out wayyyy to many email promotions, trying to peddle their lesser sold wares. So, don't subscribe without putting them in the spam folder first so you can check before you order, but not be inundated with exo emails.