When my dress arrived it was in the same package as a. bottle of diffuser oil, although in different bubble wrap. The bottle was smashed. The highly perfumed oil was everywhere, and after a long and helpful conversation with Amber I repackaged the dress, which in my opinion was unwearable, and returned it. All of the paperwork was ruined. It cost £7.65 in postage. I have now received the refund, no postage and not the slightest suggestion that, if I make further order, I may qualify for a discount for my trouble.
2 years ago
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