I've been a customer for several years. I find Gemini's website easy to use and it's frequently refreshed with the latest fashions. There's a wide collection of designer clothing and footwear, competitively priced, to suit a variety of tastes and seasons. Orders arrive quickly and returns are quickly processed - and monies are returned. I also like the fact that customer service is readily available over the phone, with staff who are friendly, personable and efficient. I can say, hand on heart, that it's one of the best retailers to deal with. I have never tired of visiting the website: there's always something that catches my eye!