Products were very good. Happy with that. Service not so good. Still awaiting a delivery to be completed that was scheduled to arrive 4 days ago. I would revisit your site and purchase but had you business provided better service I would have not even bothered to shop around. I requested follow up on each of the deliveries that I had booked. Although I did receive follow up there was one instance where I had to put forward two follow up requests before a received a response from customer service. One of the follow up responses were for me to chase up directly with the Star Trek couriers. Now my issue is that I did not pay or place my order with Star Trek couriers. Removing your business from the problem and expecting me to solve your logistics issues does not provide the service I am looking for. I am a loyal customer therefore you will get my order again. But your issue is that if I receive excellent service I tend to lean towards blind loyalty. I will be keeping my eye open now for a better deal.
3 years ago
Interflora Hampers Australia Trading as Giftbasket.com.au has a
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