I was extremely disappointed! Ordered a pamper package for my friend who just had back surgery. The advertisement said next day delivery... however shortly after paying I received an email stating that it would be 2 extra days delay. Then when the gift was finally delivered they dropped it at the post office instead of the address I specified! When I tried to call I got no answer and then I emailed with no reply! My friend who just had back surgery obviously couldn't go and pick it up. So I had to organise someone to go and collect it & bring it to her. Why was I charged a delivery fee , when the gift was in fact not delivered?! And why advertise next day delivery when you can't actually achieve this? I won't be using your company again & I'll be telling other people not too aswell! Extremely disappointing , considering it wasn't cheap , I thought you get what you pay for ... but in this case I just got ripped off. Very dissatisfied.