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Jackie Everett on behalf of aunt
Not happy with this company. A relative ordered a chair but had to cancel...before the 14 days due to being diagnosed with cancer and take to a nursing home very quickly.. quicker than anticipated for palliative care.end of life care. She will never leave this home. Family are devastated. A payment of £2100 was taken as part payment. Due to the circumstances I have contacted the company for this to be returned as compassion of the the situation. No I was told...a gesture may be offered....no it needs to be the amount taken. This company take money and if she had just cancelled order I would understand a little. But this is end of life.....they said they cannot resell the chair which my aunt never got obviously. What a load of twiddle...steer clear of this company. This is now going to trading standards and further on from there. I will not let it rest.
2 weeks ago
Read Grosvenor Mobility Reviews
Grosvenor Mobility has a 2.7 average rating from 17 reviews