I'm happy to read that other users seem to be satisfied with helium farm. Unfortunately I cannot chime in with the enthusiasm. I bought two mining plans in January and the daily rewards come in as promised. However, I have been trying for over a month now to withdraw my rewards to my helium wallet. I submitted all the required documents for their KYC process - and nothing happened up until today. I'm politely going on their nerves on a regularly to inquire any process. I receive friendly, but unhelpful answers ("it's going to be processed very soon", "It's our KYC taking that is taking care of this"). No feedback on whether there is something wrong with the information provided, no definite answers as to when this is going to be processed. I'm afraid I have to accept that the money spent is lost.