Washer and dryer purchase in early December 2021, delayed delivery from January 5, 2022 to January 22, 2022. Haven’t heard anything, no calls and still no washer and dryer. Customer Service is an oxymoron with Home Depot right now as I was unable to call anyone, I was advised via long wait message to text. I messaged continuously for 4 days, no replies. Used chat function and finally ‘talked’ with someone but no solutions and still haven’t received any call or update on delivery. Bad experience all around. I would never buy appliances from them again. Going to a dedicated appliance store that gets things done when they say and has actual customer service.
3 years ago
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