Ordered an item. Was expecting it 02/08. Checked a couple of times on tracking. Finally on the 02/21 saw it was in Dartmouth since 01/24. After an hour on the phone finding out why it was not delivered found out it was damaged during shipping and no one bothered to let me know. Today, there are no more of my item. Got an offer for a 15% discount. Of course the only suitable replacement was $100 more and of course it was up to me to pay the difference; think not. Got my refund and will spend my money elsewhere. There has to be good customer service somewhere. But not here. An hour on the phone, a month of waiting and you offer me $35. Really??!?
3 years ago
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