I would give it a zero star if I could, I placed an order online because It was online exclusive and the estimated delivery date was May 18-20. Because I needed it by the 22nd I based my purchase decision on the provided delivery date otherwise I would have purchased elsewhere for cheaper. Here we are the 18th and it still has not shipped so I contacted customer support via chat. 3 hours to tell me that the expected delivery date is May 26. I asked why they mislead on there website and they say they are only estimates. Well if I go online again, it now say May 20- 22 when they know they can’t get it there until at least May 26th. No pick up option, no expedite option. Nothing! I needed this item here for a specific date for a reason and if I knew it could not have been here I would have not placed my order with them. But I guess that is there whole purpose of giving inaccurate delivery dates they figure I bit pricier but faster delivery so they will bite the Nate. Well this is the last time I bite the bait with them. Do not place an order online if you are basing your decision on their delivery lead time. Customer service is very poor as well.
3 years ago
The Home Depot has a
1.6
average rating
from
371
reviews