Purchased a flex hose from them in summer of 2020 and needed to exchange in April 2021 because the tube inside separated. Again June 2022 same thing happened - went to exchange June18/22 and tell me it’s been over a year so they will not exchange this time. I explained because it’s seasonal they should honour the exchange - asked to speak to manager. Kirby the shift manager asked why I continue to buy this product … I explained it’s very light weight for me to handle . Proceeds to tell me he can’t do the exchange - close to $100 hose and feel ripped off again by home depot - Well, it’s the last time I spend my money on a store that doesn’t back up the product they sell - you’ve lost my business and my dads who currently spending $100,0OO in my home Reno costs - I’ll take my business elsewhere - very disappointed!!!
3 years ago
The Home Depot has a
1.6
average rating
from
371
reviews