We bought an RCA fridge through Home Depot. It did not work when we plugged it in and there was strong smell of electrical burning, so we started a claim through the manufacturer, Curtis International. They requested we take photos of the fridge, bill of sale and then scrub of the model number and cut the cord off before they could proceed with a replacement or a refund. Since then we have had numerous emails and started of with Joel, then Gianna and now Erica Wilson. There is no way to talk to a representative. Yesterday we received an email stating unless we contact them within seven days the case will be closed. I looked up Curtis Internal reviews and find many complaints similar to ours and none have been refunded. I believe this company is a scam and Home Depot has caused us to lose $631.00.