We spent over $20,000.00 for 21 windows in our home. The manufacture and delivery of the initial 11 of those 21 windows was botched. Only 5 were delivered. The other 6 were not in the order. The installation of those 5 windows was late and the final trim work was horrible. Louis, the installer, left me low-grade, unstained, and unmitered wood to stain myself and hang. DHM Construction had to repair Louis' work. DHM Construction also installed the other 10 windows ordered last year for our 2nd floor. The windows were installed and caulked from the inside & without the use of a ladder. On 12/25/22, a cold front with wind gusts of 40 mph blew outside and 13 windows began whistling in our home. The whistling continues every time the winds get gusty where we live. After repeated & recent attempts to contact Matt Morra, Ed May, and Brandon Hallman, Home Depot reps/contractors, THE DEFECTIVE WINDOWS HAVE NOT BEEN REPAIRED OR REPLACED!!! NONE OF THESE REPS HAS RETURNED OUR CALLS FOR HELP!. This intentional disregard of a problem with a Home Depot product by Home Depot reps is shameful. As a result of this terrible incident, which continues to go unresolved, I will never buy another home product from The Home Depot!!!