The list of problems with just one online order has been horrendous. Over 9 hours of phone calls. Employees unable to speak clearly is a definite problem when trying to communicate issues that get further complicated when the employee speaks extremely fast with a strong accent. However, the main issue is the number I was given to contact regarding a payment issue with my card ended up into an 8 day …… show. I was literally transferred to 2 departments that I had to figure out on my own, was the wrong department. Mind you, when asked for my Zip Code I knew I had been transferred from Canada to the US! Long story short, the order was paid for and despite my proof of payment, Home Depot ignored my proof and just asked for another credit card # to charge. The funds I paid were apparently, “on the back end”. To be distributed to the individual stores as the order was set for delivery!!!!!! End of day, one order split into 3 and the stores themselves had no idea what was going on. Right hand left hand problem and a nightmare for me. Last time they lost my shower door (11 months ago), I cancelled the order and went and picked one up elsewhere, only for me to come home after work to find the shower door that could not be found, leaning nicely packaged up against the wall by my front door.! I’ll never order again from Home Depot!!