Over the years my experience at the Kelowna store has been mixed but today I must commend a gentleman by the name of REZA for his deportment and the genuine respect shown me. I was searching the faucet repair section attempting to identify the correct repair kit for a Delta bathroom faucet. Someone removed the tags with the model numbers from the supply lines, which gave me some concern. Reza approached me, and asked if he could help. I briefly explained the situation while examining two potential kits. We reviewed the photo I brought with me and decided on the most likely kit. Reza inquired about the type of failure and when I explained that the problem was most likely the seals, he immediately offered seals provided by Delta as part of their warranty program. He moved a portable ladder to access parts 10 feet above floor level and provided me with seals and springs to make the repair. At the time of writing this review, I am 90% confident that the parts will fix the problem, but even if I have to return to get different parts, I am very pleased with his effort. The 5 to 7 minutes he took to help me out made my day, and certainly promoted Home Depot and Delta's reputation for customer service. Thank you REZA. YOU ARE A GENTLEMAN and I wish you well.