My experience with KDP PUBLISHERS (AMZ Publishing Profs) was highly frustrating and unsatisfactory. They failed to fulfill their commitments, ignored communication for weeks, and provided false reassurances. Despite requesting specific services, I only received a paperback and Kindle version of my book, with no hardcover, board book, author's page, or printed copies as promised. They constantly delayed the printing process, giving inconsistent updates. When I requested a refund, they ignored me and tried to offer additional services instead. I strongly advise against trusting KDP PUBLISHERS (AMZ Publishing Profs) for your publishing needs. They have proven to be unreliable and untrustworthy. Here are some suggestions if you encounter a similar situation: ensure a SIGNED contract and invoice, avoid sharing unnecessary personal information, research reputable publishing companies, exit early if expectations aren't met, and wait until you can afford a well-known company to avoid wasting time and resources.