The instructor appeared grossly unprepared. We spent 30 minutes troubleshooting whether we received the correct documentation or not. We spent an hour going through introductions. She spent a lot of the time going down pointless tangents and took forever to start on the content. We didn't start on accessibility content until 1 hour and 45 minutes into the class. After 2 hours of the class, my colleague and I decided to shift our priorities for the day and not continue with the class. After we left, another colleague mentioned that the lunch break was extended past an hour, and our colleagues had to wait until she returned. We don't believe this instructor is professional and does not paint a good light on your training agency. I would recommend that our organization not continue working with your training agency.