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Anonymous
Please note that this review is based on my personal experience. Others may have had different experiences, so take this as just one individual's opinion. First of all, this site seems not not actually have the items in stock. It seems they try to source the products after an order is placed, and this process appears to be inconsistent. From my experience, shipping takes at least two weeks after purchase—even that is considered fast. For the high-end whiskies I usually purchased (mostly in the $800–900 range, occasionally over $200), it often took more than four weeks to receive the items. Another major issue is the complete lack of transparency after the purchase. Emails go unanswered, and they never pick up the phone. I was only able to get in touch with someone related to the site via text through the number ‪(619) 757-7571‬. However, this person never disclosed their name or role, yet occasionally sent me “good offers” for high-end whiskies and negotiated prices—all only via text. Calls were never answered, and texts often went ignored for days, then suddenly I'd receive a response out of the blue. There was no consistency or transparency in the process. They frequently say things like “it’ll ship tomorrow” or “it’ll go out Friday,” but not once did they meet those timelines. Their messages constantly changed, and the status updates rarely matched reality. In one case, they even generated a tracking number, but the actual shipment didn’t go out until 2–3 weeks later. Packaging is also highly unprofessional. They use leftover scrap paper or what looks like recycled trash as cushioning material. Thankfully, the whisky arrived intact, but still—it was far from professional. In some cases, the item delivered wasn't even what I ordered. That led to additional hassle with refunds and back-and-forth disputes. In conclusion: this is not a scam site in the sense that they never deliver, but it was one of the worst post-purchase experiences I’ve had. The process is unclear, the timeline unpredictable, and the customer service practically nonexistent. No matter how low their prices are, I personally will never order from them again. There are plenty of other sellers that may charge a bit more, but offer far better service and reliability. If you're someone who cares only about low prices and doesn't mind waiting an uncertain amount of time with minimal communication, then this site might suit you. But if you expect transparency, responsive support, and to receive your item within two weeks, I would not recommend here.
1 month ago
Read Liquor Stars Reviews
Liquor Stars has a 3.0 average rating from 242 reviews