Dealing with Lovebrewing is a very pleasant experience. The range of products they sell is very comprehensive and there will be something there for everyone. Kit suitability is consisely discussed on videos and makes choosing a suitable product a simple experience. The hardware kits available are first class and the quality of the items are very suitable at the price level they command. The beer and wine kits (Wineworks & Beerworks) come with everything that is required to make a good quality product and the instructions are comprehensive and easy to follow even for a novice. Further online videos are invaluable showing the complete process. Delivery is very prompt. Support from Lovebrewing for any questions you have is first class. I was a complete novice who is now enjoying a delightfully palatable Chianti and a good strong IPA and at prices that would make supermarkets weep. On top of all this it's really quite a fun hobby resulting in a good quality brew at very economical prices - what's not to like?