I realized something wasn't right when, after three months of investing, my first withdrawal effort was turned down. When I was unable to access my account, which had over £320,500, customer service disregarded my complaints and gave me the runaround. I was frustrated and unsure of what to do, so I spoke with a coworker who recommended contacting S I M O N C H * CO M. Because of their expertise, I was eventually able to resolve the issue and receive my money back.