I bought a lycamobile £10 top up, it didn't reflect in my account. I called Lycamobile customer care, The guy that attended to me was rude, he said i needed my Puk number for him to help me. The 2nd lady cut me off, and the the 3rd person which was a guy said unfortunately because my mobile data was on while buying the bundle, the mobile data took away my £10 top up. Never heard of a thing like this before. They neither apologise or refund you your money.
4 years ago
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