Simple: a fraud
I asked Lyca, via app, to RENEW the UK plan super extra bundle using the SIM card balance instead of my debit card.
I received the confirmation of the app that this request was successful.
Instead, the bundle did not renew and so I received all charges unexpected on the SIM card balance.
Therefore I requested the refund of these charges and so I wanted to restore my previous SIM card balance that was about 35 pounds.
Lyca is refusing any refund.
3 years ago
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