Worst and cheating experience: I have a plan with auto renewal activated. Recently on 8/18 I purchased $20 internal credit and when I checked my balance I noticed there is no internal credit balance. Without my permission they moved that amounts as special bundle purchase (when my auto renewal is active) when I contacted customer care the guy took the phone stated it would be refunded and asked to purchase another international credit. I did so on 8/24 within one hour that amount also vanished from international credit. When I contacted customer service they were rude and not ready to refund my $40. Be have very cheating experiences from Lycamobile USA. BE careful and watchful of your money with Lyca mobile USA. They have rude customer service personnel.